Privacy Policy

Overview

Airemovewatermark (airemovewatermark.net) provides AI-powered watermark removal and image cleanup tools. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your data.

Information We Collect

We may collect the following categories of information:

1. Account information

   • Name, email address, login details, and account identifiers
   • Used to create your account, authenticate access, and provide support

2. Uploaded files and generated results

   • Images you upload for processing and the processed output files
   • Used only to operate the service, return results, troubleshoot issues, and enforce abuse protections

3. Billing and transaction data

   • Purchase records, subscription status, invoice references, and payment metadata
   • Card details are processed by our payment providers and are not stored by us in full

4. Usage, device, and log data

   • IP address, browser type, device information, timestamps, pages visited, and request logs
   • Used for security, fraud prevention, analytics, and product improvement

5. Cookies and similar technologies

   • Session cookies, preference cookies, and analytics identifiers
   • Used to keep you signed in, remember preferences, and understand site performance

Analytics and Session Recordings

Where analytics is enabled by your regional settings or your choice, we use PostHog for pseudonymous page and product-event analytics and Microsoft Clarity for masked page journeys and session recordings. These tools receive coarse steps such as pricing views, checkout starts, and checkout returns. PostHog session recording and advertising storage remain disabled.

For signed-in accounts, we also record a limited set of pseudonymous server-side events after the corresponding database operation succeeds. These events cover account creation, successful image processing, verified payment completion, subscription renewal, and subscription status changes. Payment events may include the plan category, billing interval, currency, and amount in minor currency units, but do not include an order number, external transaction ID, payment account, or payment method. Daily business snapshots contain only aggregate counts and totals and do not identify individual accounts.

The upload and result workspace is explicitly masked in Clarity. Uploaded images, processed images, filenames, account contact details, payment identifiers, payment-method details, and form-field contents are not sent as readable analytics or session-recording content. PostHog uses a product-scoped pseudonymous account identifier for signed-in activity and receives no email, name, image, file, prompt, result, or transaction identifier. Coarse event names let us identify where a workflow stops without receiving the underlying image or transaction content. Visitors can change browser analytics and session-recording choices through “Analytics choices” in the site footer. The limited server-side account and business events do not rely on browser storage or session recording.

How We Use Information

We use personal information to:

• provide the watermark removal service
• authenticate users and secure accounts
• process purchases, subscriptions, and refunds
• communicate about support, billing, and service updates
• detect abuse, fraud, unauthorized use, and policy violations
• improve product quality, performance, and reliability
• comply with legal obligations

File Handling and Retention

Uploaded source images and processed outputs are stored only for service delivery, troubleshooting, and limited operational retention. We may delete temporary files and generated outputs after 48 hours or earlier when no longer needed.

We keep account, billing, and security records for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and enforce agreements.

Sharing of Information

We do not sell personal information. We may share limited data with service providers that help us operate Airemovewatermark, such as:

• payment providers
• cloud storage and hosting providers
• email delivery providers
• analytics and monitoring providers
• third-party AI service providers used to process images

These providers may only access information needed to perform services on our behalf, subject to their own contractual and legal obligations.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No system is completely secure, so we cannot guarantee absolute security.

Your Choices and Requests

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law and our legitimate operational needs.

You may also cancel your subscription from your account billing settings.

Children's Privacy

Airemovewatermark is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact

For privacy questions or data requests, contact:

• Support: contact@airemovewatermark.net
• Website: airemovewatermark.net